- Phone: +233 544 111 337 / +233 249 663 667
- Email: info@worldwideconnectlogistic.com
Worldwide Connect Logistics provides services to customers as a customs broker, domestic freight forwarder, domestic property broker, West African border delivery service, international air carrier and non-vessel operating common carrier. Except as otherwise set forth herein or in a fully executed written agreement between WCL and Customer, these Terms and Conditions govern all such services provided by WCL for Customer; and supersede any conflicting terms and conditions contained in any Documentation, oral agreement, promise, representation or understanding between or among the parties, including those in any bills of lading or waybills. RIM Master Contract for Warehouse and Other Logistics Services Terms and Conditions applies to all warehousing as posted at https://www.worldwideconnectgh.com/terms-and-conditions/
No agent or employee of the parties may alter these Terms and Conditions, unless in writing and signed by both parties. The signature of any driver or agent of WCL on any Documentation shall be solely for the convenience of the party tendering such shipment and shall not constitute an acceptance by RIM of any terms which vary from these Terms and Conditions.
"WCL" shall mean Worldwide Connect Logistics a Nigeria corporation providing services to Customer(s).
"Customer" shall mean the person or entity to whom Worldwide Connect Logistics is rendering service, as well as their principals, agents and/or representatives, and their shippers, importers, exporters, carriers, secured parties, warehousemen, buyers and/or sellers, shippers' agent, insurers and underwriters, break bulk agents and consignees and any party having an interest in the shipment or service. It is the responsibility of Customer to provide notice of these Terms and Conditions to all such principals, agents and/or representatives with an interest in the Shipment.
"Documentation" shall mean all information received from Customer or any Third Party acting for the Customer, or Worldwide Connect Logistics whether in paper or electronic form.
WCL acts as the agent of Customer for the purpose of providing WCL services for Customer, including without limitation, duties in connection with the entry and release of goods, post entry services, the filing of export documents on behalf of the Customer, and all other dealings with government agencies, or for arranging for transportation services or other logistics services in any capacity other than as a carrier. As to all other services, WCL acts as an independent contractor in relation to Customer.
Quotations as to fees, rates of duty, freight charges, insurance premiums, and other charges given by WCL to Customer are for informational purposes only and are subject to change without notice; no quotation shall be binding upon WCL unless WCL in writing agrees to undertake the handling or transportation of the shipment at a specific rate or amount set forth in the quotation and payment arrangements are agreed to between WCL and Customer.
Customer shall review for accuracy all declarations and all other documents that WCL prepares or files with any Third Party for or on behalf of Customer. Customer shall immediately inform WCL in writing of any error, discrepancy, incorrect statement, or omission within any declaration or other document that WCL prepares or files for or on behalf of Customer. Customer is solely responsible for any inaccuracies in the foregoing declarations and other documents.
Refund policy — if any damage is incurred on the way during shipping, WCL will take 15% responsibility of the damaged goods or items. Customers who declared wrong information of goods or parcel, WCL will not be responsible for any wrong information passed but will use accuracy of information on the Worldwide Connect Logistics official invoice. Customers' declarations are very vital to us; therefore we abide by customers' declaration after full clarifications have been made.
All charges must be paid by Customer in advance, unless WCL agrees in writing to extend credit to Customer pursuant to a signed Credit Application.
Customer shall pay WCL all the demurrage and other fees charged or incurred by WCL to warehouse or store Customer's cargo.
All customers of WCL should always make use of the company official account for reference purposes. We will not be held responsible for any transaction that does not come with the company account name.
Customer acknowledges that it has the sole duty and is solely liable for maintaining all records required thereunder. WCL shall only keep such records that it is required to maintain by any applicable law, but in so doing WCL shall not act as a "record-keeper" or "recordkeeping agent" for Customer.
Third Parties to whom WCL entrusts Customer's goods may impose terms and conditions of their service, including limiting their liability for loss or damage. Absent the Customer's written request, WCL is not required to inform Customer regarding any such liability limitations or other terms or conditions of a Third Party. WCL will request coverage from the Third Party exceeding the Third Party limitation and the Third Party's modification or waiver of its other terms and conditions only upon written instructions from the Customer, and Customer shall pay all charges therefore.
Absent written instructions from the Customer, WCL may at its discretion tender the Customer's goods to a Third Party subject to the Third Party's limitations of liability and subject to all other terms and conditions of the Third Party's service. Customer must give WCL the foregoing written instructions when Customer requests WCL's services for a particular transaction.